Support Resources During Times of Crisis
During times of crisis or challenge locally, nationally or around the world, Brown University continues to be guided by our mission of advancing knowledge and understanding in a spirit of free inquiry within a compassionate community.
Support Resources During Times of Crisis
During times of crisis or challenge locally, nationally or around the world, Brown University continues to be guided by our mission of advancing knowledge and understanding in a spirit of free inquiry within a compassionate community.
Community Care and Support During a Time of Loss
As we move through Winter Break 2025 during an especially difficult time for our community, we recognize that many may still be processing recent events and their impact. Support resources are available and will continue to be available, and we encourage members of our community to reach out whenever support feels helpful. This page includes resources available at Brown; some of the most immediate ways to access support are listed below.
- Counseling and Psychological Services (CAPS): Provides urgent care for students. Call CAPS on Demand at 401-863-3476.
- Students in the United States may also use TimelyCare Teletherapy, a free teletherapy service that provides remote counseling from mental health providers licensed throughout the country.
- All students outside the U.S. have access to BetterHelp, an online mental health platform offering licensed therapists, support groups, and additional resources. Students may also contact UHC Global for assistance with locating an in-person provider anywhere in the world by calling 1-410-453-6330 or 1-800-527-0218, or by emailing assistance@uhcglobal.com. Students who need immediate support may also contact the Optum 24-Hour Crisis Line at 1-866-671-9302.
- CAPS has provided Resources for Coping with Traumatic Events.
- Student Support Services (SSS): 401-863-3145
- Administrator On-Call (AOC): Call the Department of Public Safety (DPS) non-emergency line at 401-863-3322 and request to be connected to the AOC.
- Office of the Chaplains and Religious Life (OCRL): 401-863-2344
- Spring Health, Brown's Employee Assistance Program (EAP) for faculty and staff: 1-855-629-0554
Many of these resources remain available to students while they are away from campus; for more, visit Winter Break Resources.
Brown’s Approach to Community Care
We know that many members of the Brown community feel the effects of tragedies, natural disasters and geopolitical events in very deep and personal ways, and we are committed to providing resources for care and support.
Brown is a global community; those who live, work and study here call multiple places home and have family and friends around the world. When responding to troubling events that have occurred on or beyond our campus, the University emphasizes providing support and resources for impacted community members and creating opportunities for connection and open discussion.
While the University may share public messages about issues or matters of direct impact to the campus and Brown’s mission of education and research, in other circumstances of local, national or world events affecting segments of the Brown community, the University exercises a personalized approach to outreach and providing resources.
When we are aware of an incident that may have a significant impact on individuals or groups, Brown support staff will conduct outreach to individual students and/or student communities with known connections to the event to offer ongoing support and resources. Our tailored outreach is informed by data collected in Banner (students should regularly update their information, including emergency contacts). Because we will not always know who needs additional support, we often rely on our community members to contact us.
We encourage you to use the resources on this page to learn more and reach out for support and care.
Responding to Government Requests Regarding Citizenship or Immigration and Community Members' Needs for Resources
This communication provides guidance about what community members should do if they receive a request for information from a government agency, and how they should address needs or requests for monetary assistance, housing, or other resources from undocumented students, those with DACA (Deferred Action for Childhood Arrivals) status, international students, or others.